Budget Direct Insurance moves to counter dropping job satisfaction

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Singaporean firms have a tendency to rating poorly by way of job satisfaction, however motor insurer Budget Direct is making an attempt to buck that pattern.

According to Singapore Employee Engagement Index survey report by worldwide consultancy agency Mercer earlier this yr, solely 73% of Singaporeans have been happy with their firms, beneath the worldwide common of 82%. It additionally revealed that there’s a constant decline in worker engagement within the nation.

To counter this pattern, Budget Direct Insurance has taken a number of steps to assist workers really feel extra concerned within the firm.

On their first day of labor, every worker is pushed in a chauffeured automobile from their residence to the workplace. According to Simon Birch, CEO of Budget Direct Insurance, it is vital to get workers off to a great begin and make a great first impression.

Employees are additionally repeatedly requested to present enter on areas historically exterior their job descriptions. In one case, a claims govt was rewarded for developing with a brand new advertising thought.

The firm implements an open-plan workplace with no hierarchy of area, an informal gown code, and common workplace get-togethers over meals and drinks.

It additionally promotes pro-family insurance policies by giving up to six months’ maternity go away, and permitting dad and mom to work part-time, from residence, or on versatile hours on the workplace.

In order to make its workers extra engaged, the insurer determined to spotlight its work ethos: Be good, be open, be good, and look out for one another.

Birch added: “It also means encouraging a ‘no blame’ culture. We want our team to feel trusted and empowered, but this is meaningless if people are worried about doing something wrong. We want people to take on bigger roles than they thought possible and set them up to succeed, not fail.”

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